Shipping policy

Free worldwide shipping

Every order ships free, to Canada and worldwide, tracked and insured.

Processing time

Orders ship the next business day (Monday to Friday) from our studio in Toronto, Canada. Orders placed before 11 AM Toronto time usually ship the same day.

High-value orders

Higher-value pieces are fully insured to their declared value and need a signature on delivery.

Customs and duties

International orders may be charged import duties or taxes by the destination country. These are set by your country's customs office, are not included in our prices, and are the buyer's responsibility.

Tracking

You'll get a tracking number by email as soon as your order ships.

Questions? Email rohojewelstoronto@gmail.com.